Bonus Policy – ChachaBet Casino

ChachaBet is owned by 3-102-897762 LTDA (the “Company”), formed under Costa Rican law. We have created this Bonus Policy to attract new players and publicize the various promotional campaigns on our website. We reserve the right to revise or discontinue any offer—or change the text of this Policy—without prior notice, depending on marketing needs. By continuing to use chacha.bet, you accept these rules.

1. FREESPIN BONUS

Availability and Activation

1. Deposit FreeSpins are solely for registered account holders. They cannot be sold, transferred, or gifted.
2. You must deposit at least [minimum deposit amount] (or the equivalent in another currency) to activate the FreeSpins promotion. The exact number of free spins you receive follows the specific promotional offer.
3. After you use the FreeSpins in the designated slot game, the related bonus balance goes to your account.

Wagering and Restrictions

1. You cannot withdraw winnings from FreeSpins right away. First, you must meet a [wager] multiplier on those winnings.
2. Only bets made with bonus funds count toward that wagering requirement. Bets placed from real-money deposits do not contribute.
3. Game categories have different percentages toward meeting the requirement. Most slots (except certain restricted ones) add 100%. Jackpot titles or “others” remain locked until the requirement is completed.
4. Chachabet has the right to retract the deposit FreeSpins if they are not used or wagered within 10 days of issuance.
5. If you ask for a withdrawal of real funds while a FreeSpins bonus is still active, the entire bonus and any pending bonus-related winnings are canceled.
6. Only one active bonus per user is allowed.
7. If you manually disable a bonus or ask for a withdrawal before the wagering is finished, all bonus funds plus any bonus-derived winnings are removed. The system automatically tracks your wagering progress, visible in “My Profile.”
8. Until the wagering is complete, the maximum bet per spin or round is [maxbet amount] (or currency equivalent).
9. We strictly prohibit bonus abuse. Engaging in certain activities (listed below) leads to bonus and winnings removal. Examples of suspicious behaviors include:
   • Creating multiple accounts or “proxy” strategies.
   • Concealing IP addresses with VPNs.
   • Placing bets exceeding 10% of your initial bonus on a single spin/round.
   • Artificially postponing a free spins or bonus feature to reactivate it after meeting or removing your wagering requirements.
10. Once you fulfill the required wagering, note that the maximum withdrawal from a successfully wagered FreeSpins Bonus is 10× the initial bonus value. Surplus funds can be confiscated at ChachaBet’s discretion.
11. A Deposit FreeSpins Bonus can only be claimed one time per household, IP address, or device. If we discover more than one claim, or bonus misuse, your account may be closed and funds withheld.

Dormant Accounts

If your account goes six consecutive months without any deposits, bets, or withdrawals, it becomes “Dormant.” In that situation, we can charge €10 (or equivalent) per month as long as your account has a positive balance. We will attempt to notify you first. By continuing, you permit us to deduct such Dormant Account Fee at the start of each month.

Geographic Exclusions

You may not access the Deposit FreeSpins Bonus if you reside in any of these restricted areas: the United States and its territories, Curacao, Sweden, Switzerland, and multiple other listed regions. Be sure to confirm whether you are eligible before participating.

2. FREECHIP BONUS

Basic Principles

1. A FreeChip Bonus may be sporadically awarded to an active user without requiring a deposit.
2. The maximum FreeChip that can be offered is €5000 (or local equivalent). This bonus is strictly tied to your account and cannot be transferred or sold.
3. You cannot withdraw these bonus amounts right away. The initial bonus and any derived winnings must be wagered 50× before withdrawal is allowed.

Games and Wagering

1. Game categories each contribute differently to the 50× requirement:
   • Slots: 100% (with exceptions).
   • Table Games: 0%.
   • Live Casino: 10%.
   • Video Poker: 0%.
   • Jackpot titles remain restricted until the requirement is met.
2. There is a maximum cashout limit of 5× the initial FreeChip. Any leftover winnings beyond that limit are removed before payout.
3. If the bonus or its wagering has not been used for seven days, we reserve the right to remove the FreeChip.
4. Only one bonus can be active per user. If you try to withdraw or disable the FreeChip prematurely, you lose the remaining bonus and all progress.
5. While you still have wagering to complete, the maximum allowable bet is €5 or the equivalent.

Fraud and Abuse Prevention

1. We do not tolerate bonus-related cheating. If we suspect wrongdoing, we may revoke all bonuses and subsequent payouts. Prohibited tactics include:
   • More than one account per user, IP, or household.
   • Using VPNs or proxies to hide your true location.
   • Betting above 10% of the granted bonus in one shot.
   • Stalling bonus features or re-triggering them after deposit changes.
2. If we find repeated or organized misuse, your account may be terminated and existing balances withheld.
3. After meeting the 50× requirement, you can withdraw up to 10× the original FreeChip. Anything beyond that could be forfeited.

3. FREEBET BONUS

Application

1. FreeBet promotions apply to select sports or live betting events, displayed as “FreeBet.”
2. These promotions are subject to our general Terms and any additional conditions.

Usage and Restrictions

1. Where a FreeBet is provided, you can place a wager without subtracting funds from your account balance. The displayed “Stake” is the FreeBet Value.
2. Some FreeBets have special restrictions—like only working on certain leagues or requiring bets on specific devices. These are shown in the “FreeBet” section.
3. Unless stated otherwise, only verified real-money players who deposit at least ₹500 are eligible for a FreeBet.
4. If you win using a FreeBet, you get the net winnings, calculated as (Stake × Odds) − Stake. You may only withdraw these winnings after you have fully qualified as a real-money player.
5. If the bet is canceled, the FreeBet is considered invalid.
6. You cannot break a single FreeBet into multiple bets. It can be used once and typically must be redeemed before a displayed deadline.
7. FreeBets only apply to sports or live betting categories, not casino or other products.
8. If your current betting limits are lower than the FreeBet amount, it will be canceled.
9. We do not promise that FreeBets will work on all devices or older browsers.

4. DEPOSIT BONUS

Overview

1. A Deposit Bonus is only for actual account holders. No trading or gifting is allowed.
2. You must deposit a minimum of €20 (or an equivalent currency) and activate the bonus in your user dashboard before depositing. If the deposit is completed but the bonus isn’t credited, contact support immediately—placing bets without contacting us first can void your eligibility.
3. The deposit bonus is usually a percentage of your deposit, up to €200 or an equivalent. The exact figure depends on the specific promotion.

Bonus Funds and Wagering

1. Once credited, your deposit amount is used first to meet the requirement to trigger the bonus. After that, bonus money is used. Winnings that result from real-money bets remain in real balance, while winnings from bonus wagers accumulate in your bonus balance.
2. You cannot withdraw this deposit-related bonus right away. You must meet a 40× wagering requirement on the granted amount.
3. Only bets made with the bonus balance reduce the requirement. Bets from real money do not count.
4. Different game categories have different contributions:
   • Slots (with exceptions): 100%.
   • Table Games: 0%.
   • Live Casino: 10%.
   • Video Poker: 0%.
   • Jackpot games stay locked until the requirement is completed.
5. If the bonus remains unused for 10 days, we may remove it.
6. Withdrawing your real-money funds while a deposit bonus is active terminates that bonus and any associated winnings.
7. You can only have one active bonus at a time. If you disable it before fully meeting the wagering requirement, any progress and bonus winnings vanish.
8. The system automatically tracks your bet progress in “My Profile.”
9. The maximum bet when wagering is €5 (or the equivalent).
10. We are vigilant about bonus abuse. Prohibited actions are:

• Multiple accounts or shared IP usage.
• Concealing location with proxies or VPNs.
• Exceeding 10% of the bonus as a single stake.
• Postponing game rounds to avoid wagering.

11. After meeting the 40× requirement, your maximum allowed withdrawal is 10× the bonus credit. Surplus is removed.
12. A deposit bonus can only be claimed once per user or household. If we identify fraudulent behavior, we can confiscate the funds.

5. REGISTRATION BONUS

Conditions

1. A “Registration Bonus” is a special offer for new players. You must deposit a minimum of €30 to qualify, typically within 15 minutes of signing up. During that 15-minute window, you must also manually activate it; otherwise, the bonus disappears.
2. If you deposit and do not see the bonus, you must notify support before betting.
3. The bonus is 10% of your first deposit, capped at €50.
4. This sign-up bonus is free from wagering requirements—it’s a “no-wager” style bonus.
5. It is separate from any multi-part or “welcome pack” bonus deals.

6. CASHBACK POLICY

Fundamentals

1. Cashback is not determined by how much you deposit; you will get up to 20% of net losses back from the previous period.
2. It is credited daily and has no wagering requirements.
3. A minimum of €1 (or currency equivalent) is needed to generate a cashback. There is no maximum limit on what can be paid out.
4. The validity of credited cashback is 3 days. If not used within that timeframe, it expires.

Eligibility

1. Your total withdrawals cannot exceed 60% of the overall deposited sum if you want to receive cashback.
2. Also, your balance should be under €10 for new cashback to apply.
3. Each user can only get one daily cashback. If the account is discovered to be manipulating multiple accounts or otherwise abusing this system, we reserve the right to seize your funds and close the account.
4. The standard zero-tolerance approach applies: multi-accounts, IP sharing, or placing bets above 10% of the related bonus. If we see evidence of wrongdoing, any further promotions for that user are canceled.

7. RAKEBACK POLICY

How Rakeback Works

1. Rakeback is a percentage return based on how much you wager overall, the house edge for each game, and your personal status level.
2. Once you wrap up a game session, we calculate the rakeback and add it to your real-money balance immediately.
3. Unlike many other promotions, rakeback funds are not subject to wagering. You can cash out whenever you want.

Levels and Rates

1. All new players start at 10% rakeback automatically.
2. VIP members can get as high as 15%, depending on their rank. For details, check the VIP page.
3. We do not enforce a maximum rakeback payout. If your account is active, you can collect it each time.

Additional Conditions

1. Certain games may apply a special coefficient, meaning they either yield a higher or lower rakeback portion. We reserve the right to adjust these at any point.
2. You can only enjoy rakeback once per user, IP, or household address. If we find multiple sign-ups from one location or suspicious usage, we will confiscate associated funds and close accounts as needed.
3. Rakeback is unavailable to residents of certain countries, including the United States, France and its territories, or North Korea.
4. If we suspect cheating or proxy use, we can end your rakeback and remove relevant balances.

8. FINAL NOTES

Should a dispute arise about awarding or removing bonus credit, our internal decision is generally conclusive, but you can contact support with any concerns.

We typically allow only a single active bonus per user. After you complete or cancel that promotion, you can join another.

Where we suspect repeated or systematic promotional abuse, we can bar you from future bonuses.

Terms may be changed or canceled by ChachaBet for any reason. Updates are posted on the website. By continuing, you agree to any modifications.